To whom it may concern,

The mail is composed in appreciation of the benevolent heart and kindness of KFC – as an humanistic organization to contribute effectively back to our society. I am compelled to react favorably, and show my admiration to the management decision to hire senior citizens and less fortunate individuals at part of their service crews.

On 09 Oct 2008, I visited KFC Takashimaya, Basement 1, at around 8pm. During and after the meal, I noticed a member of the KFC crew – an elderly lady (around 60-70 years old) clearing the trays into the trash bin opposite the hand washing basin. She was moving along the table aisle slowly with timid smalls steps, taking humility in clearing the table before shuffling the dirty trays back to the bin. All during this period, she wore a smile. A whole dignified expression of work gratification.

I was struck with immense heartfeltess and empathy for the lady. She was not the fastest nor the most capable worker, but that is irrelevant. In my opinion, she works hard to earn herself a honest meal with her two bare hands, irregardless of age and physical capacity.

Many credits goes to KFC to hire and give her to opportunity to stand up proudly for herself. I am conscious of your organization efforts and I duly devote my “thank you” to your charitable cause.

In Appreciation
Jensen